Frequently Asked Questions
WHERE CAN I SEE AN ITEM IN PERSON?
At this time we do not have a physical showroom, however we are happy to present you with samples of our products to review. We can also meet in-person and review samples together in either Chicago or Los Angeles.
HOW DO I ORDER SAMPLES?
Product samples are available for $25 plus the cost of shipping which is later credited to your order total. For multiple sample orders and design library sourcing, please contact us and we will assist you with procurement.
ARE YOUR PRODUCTS MADE TO ORDER OR DO YOU CARRY STOCK?
A majority of our products are made-to-order, however our lead times tend to vary and most products arrive sooner than anticipated. At the time of order, please let us know if you have a specific deadline to meet and we will do our best to deliver ahead of schedule.
CAN MIRRORS OR OTHER GLASS ITEMS BE CUSTOMIZED?
Absolutely. We love the artistry of glass and mirrors and are always happy to work with you to create a design that works best for your space. Reach out to us and a Design Specialist will be in touch to review your scope.
DO YOU SHIP INTERNATIONALLY?
At this time we only offer domestic shipping, however we do consider special inquiries.
What are the quality standards used for glass and mirrors?
All LUSTRO STUDIOS materials are fabricated using all ASTM industry standard codes.